Hard Floor Cleaning in Charlotte

The floors we clean

We clean seven kinds of hard floor, and each one gets the method that suits it:

• Natural hardwood: professional low-moisture cleaning.
• Engineered hardwood: professional low-moisture cleaning.
• Laminate: professional low-moisture cleaning.
• LVP (luxury vinyl plank): professional hard-surface cleaning with controlled moisture.
• LVT (luxury vinyl tile): professional hard-surface cleaning with controlled moisture.
• Vinyl sheet flooring: professional hard-surface cleaning with controlled moisture.
• Linoleum: professional hard-surface cleaning with controlled moisture.

Ceramic and porcelain tile is cleaned a different way, with truck-mounted hot-water extraction. See our tile and grout cleaning page for that service.

Why the method depends on the floor

There is no single right way to clean every hard floor. Hardwood, engineered wood and laminate can be harmed by too much water, which can work its way into seams and edges, so they get a low-moisture cleaning. Luxury vinyl, sheet vinyl and linoleum handle water better, but the moisture still has to be kept in check, so they get a hard-surface cleaning with controlled moisture. Choosing the method by the material, and by the condition of the floor, is how we clean thoroughly without putting the floor at risk.

Why hard floors need more than a mop

Grit tracked in from outside wears at a floor every time someone walks across it, and everyday mopping can leave a thin film behind that holds on to dirt. Over time the floor looks dull even right after you clean it, and dirt settles into the bevels between planks, the texture of vinyl and the seams of sheet flooring. A professional deep cleaning lifts out what a mop and a household cleaner leave behind.

What is included

Every hard floor cleaning includes a deep cleaning and a floor conditioner, with no extra charge for either. Our hard floor service is cleaning only: we do not polish, buff, re-coat or refinish floors. If your floor needs a new finish, a refinishing company is the right call. If it needs a thorough cleaning, that is what we do.

We check the floor first

We look at every floor before we clean it: what it is made of, how the finish is holding up and whether there is any damage. Some floors need an inspection or a test spot before we go ahead, including damaged flooring, waxed floors, unsealed wood, and older or delicate flooring. If a floor is not a good fit for cleaning, we will tell you before we start rather than put it at risk.

How a visit works

1. We look at the floor. We check the material, the finish and the condition, and we note the trouble spots.
2. We test, if needed. Waxed, unsealed, damaged, older or delicate floors get a closer inspection or a test spot first.
3. We clean. We use the method that suits your floor and work through the room one area at a time.
4. We condition. We finish with a floor conditioner, which is included in the price.

Pricing

Hard floor cleaning is priced by the square foot, not by the room. Deep cleaning and floor conditioner are included.

The $0.60 rate applies only to natural hardwood: once the hardwood area reaches 500 square feet, the whole area is $0.60 per square foot, not just the footage over 500. Our residential minimum is $169 for the whole job, combined across all the services you book together, not per room or per service.

Getting ready for the visit

Before we arrive, move rugs, mats and small items off the floor if you can. Tell us what kind of floor you have, roughly how old it is, and whether it has ever been waxed, refinished or treated with a shine product. If you know the square footage, have it handy. If not, the length and width of each room is enough for us to work out the price.

What cleaning can and cannot do

A deep cleaning removes the dirt, grime and film that build up on a hard floor. It does not repair scratches, gouges, worn finish, gaps between boards or water damage. We are straight with you about what to expect before we start.

Carpet and hard floors in one visit

Most homes have both. You can have carpet cleaning and hard floor cleaning done in the same visit, and the $169 minimum applies to the whole job rather than to each service. We also clean upholstery and area rugs in your home.

Why Pronto & Carpet

We are a locally owned and operated company that has served the Charlotte area for about 20 years, since 2004. The company is led by an IICRC-certified cleaning professional, and the BBB rates us A+. If something is not right after a cleaning, call us and we will work with you to address it.

Where we work

We clean hard floors in homes across Charlotte and the nearby towns in North and South Carolina. You can see every place we work on our service areas page.

Schedule your hard floor cleaning

Call 704.258.9790 or contact us. Our hours are 8am to 8pm every day. Tell us which floors, roughly how many square feet and what they are made of, and we will confirm the price and the details before we arrive.