Leading Carpet Cleaning Service

We are a family friendly and dependable carpet cleaning company. It’s our approach to service that has made us an A+ Carpet Cleaning Service in Charlotte, NC.

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Carpet Cleaning Technician
Our Truck Mounted Carpet Cleaning System.

We offer the following services:

Carpet Steam Cleaning

We use a truck mounted steam cleaning system to deep clean carpet fibers. This removes up to 99% of dirt and grime in your carpet. We use the best carpet cleaning equipment to get the best results.

Scotch Guard©

This is a protectant that is applied to the carpet that seals out stains from the carpet fibers. This can help extend the life of the carpet as well as keep it looking cleaner longer.

Carpet Deodorizing

During the cleaning process we use a natural bacterial enzyme that penetrates deep into the carpet fibers that naturally digests the source of bad odors in the carpet.

Pet Enzyme Cleaning & Treatment

This powerful waste-digesting, bacteria producing enzyme breaks down organic material in the carpet. It’s effective on pet urine, feces and blood.

View Our Prices and Schedule Online

You can build your quote online and schedule an appointment now. Select which cleaning options you would like and choose the number of areas to be cleaned.
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Carpet Cleaning Coupons and Specials

Carpet Cleaning coupons and discount packages

3 Rooms Cleaned


5 Rooms Cleaned


4 Rooms Cleaned


6 Rooms Cleaned


Enzymes Pet Treatment

$29.00 per room
  • Pet Friendly
  • Bacterial Digester
  • Removes spots and odors
  • Use Coupon

Scotchgard Protector

$17.00 per room (4 room min.)

Carpet Deodorizing

$12.00 per room
  • Special deodorizing equipment used
  • Great for pet owners
  • Up to 200 sq. ft. per room
  • Use Coupon

Award Winning Service

Our award winning service is highly recommended and reviewed. We are not satisfied until you are satisfied. You can rest assured that you will receive the best service in Charlotte when you hire us!

Professional Carpet Cleaners

We can clean and restore all types of carpets, from Berber to nylon. So before you replace your carpets give us a call to get a free professional evaluation and estimate. Our IIRC Certified technician can give a professional recommendation on the spot.

Steam Cleaned Carpets

Family and Pets on Clean Carpet

Allergy & Asthma Friendly

If allergies are an issue with you or your loved ones then we can help. Homes are commonly filled with allergens like dust, pollen spores and pet dander. Our carpet cleaning service can remove up to 94% of allergens commonly found in carpets. It is recommended to have your carpets professionally steam cleaned every 3 to 4 months to help combat allergies in your home.

Pet Odors and Stains

We love our pets and they are part of the family but sometimes they bring their own smells and leave their own messes in the house. Our carpet cleaning professionals are here to help and can get rid of those embarrassing odors and stains. Our cleaning products are pet-friendly and will leave your home smelling fresh and clean again.

Our Tools

Our main tool for steam cleaning carpets is our Evolution Wand. This wand can extract up to 70% more water than any other wand on the market. This means cleaner carpets with no soapy residues left behind. This tool allows a much smaller drying time for your carpets after they are cleaned so you can get back to using your carpets sooner.

If your carpets have water damage or are in need of restoration over and beyond a normal steam cleaning than we offer our Rotovac 360 cleaning. This option costs a little more but can restore badly damaged carpet.

Carpet Cleaning Steps


We always inspect the entire area to be steam cleaned before we do any work. After a thorough inspection we will give you our recommendations on which methods to use for cleaning and will advise of any issues, such as permanent damage to your carpet that we may not be able to fully restore.

Furniture Removal

Small to medium sized furniture will be removed from the cleaning areas as best as possible to allow us to clean your entire carpet area.

Dry Soil Removal

Removal of dry soil is essential to the process and allows for maximum efficiency when steam cleaning carpets. We’ll use our commercial grade upright vacuum cleaner to remove up to 99% of particles from the areas to be cleaned.

Spot Cleaning and Pretreatment

We will spot clean and pretreat all areas of the carpet. We always use Eco-Friendly products which are friendly for you and your family as well. This step helps to separate the soil from the carpet fibers.

Soil Extraction

This is where the actual steam cleaning takes place. We use our truck mounted vacuum system to heat the water to 240 degrees and it is pressurized deep into the carpet and removed with The Evolution Wand. This removes soil, bacteria, viruses, pollen and more from your carpets.

The Wrap Up

After we are done cleaning all areas we will replace your furniture back to their original locations on top of blocks to help protect the furniture and the carpet. We’ll show you a sample of the water that was extracted from the carpets during the cleaning process so you can see what deep carpet cleaning does for your carpets. We’ll give you recommendations on how to dry the carpets and how often your carpet should be cleaned. You will receive your invoice for services rendered electronically on the spot.

We Use Eco-Friendly Cleaners

We try to work mostly with products that has Sodium-Percarbonate is a source of highly concentrated hydrogen peroxide (an oxygen bleach). There are two types of bleach, oxygen bleaches and chlorine bleaches. Oxygen bleaches are more eco-friendly, whereas chlorine bleaches are not.

When dissolved in water, Sodium percarbonate releases hydrogen peroxide and soda ash. It is often used in environment-friendly cleaning products because it breaks down into oxygen, water and natural soda and is less damaging than chlorine bleaches. It has even been argued that sodium percarbonate has environmental advantages due to its release of oxygen into soils and waterways . This amazing product contains no phosphorous or nitrogen, making it a good eco-friendly choice.It is non-toxic, environmentally safe, biodegradable, and leaves no harmful by-products or residues which can harm the environment. This product is a white particle powder, non-toxic no contamination, non-flammable, non-explosive, easy to get damp, and soluble in water.

Leading Carpet Cleaning in Charlotte, NC

We've been carpet cleaning in Charlotte since 2004. If your carpets need a cleaning give us a try.

Schedule an Appointment

Book online now or contact us to schedule an appointment.

Contact us
Schedule Now

Frequently Asked Questions

Do you have some questions about your services? Take a look below to see if these can help. If not please contact us directly and we will be glad to answer your questions as best we can.


The method we use for cleaning is hot water extraction, commonly referred to as steam cleaning. Pronto and Carpet LLC exclusive hot water extraction method removes the toughest, deepest dirt safely and gently. Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.
Typically, an area is a room that is up to 300 square feet (that is 15 x 20 or approximately the size of a two-car garage). Living room/dining room combos are considered two areas. Any area over 300 square feet but less than 600 square feet is priced as two areas. Non-standard areas (baths, halls, landings, walk-in-closets, etc.) are priced separately from the standard areas, usually at a lesser price. Please know that these room sizes may vary by location.
On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.
Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.
The problem results from residues being left in the carpet which attract dirt. Usually this is caused by the use of soap in the cleaning process that hasn’t been rinsed out completely. Our specially formulated solution and hot water extraction cleaning process leaves little to no residue behind to attract dirt.
Although most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please contact Pronto and Carpet LLC at 888-205-1210 as soon as possible.
We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.
As the carpet dries, these bubbles or ripples should start to lay flat again. Once it is dry they should be virtually unnoticeable. This is usually a sign that the carpet was in need of restretching prior to the cleaning. If these ripples do not go away after it is completely dry, please contact Pronto and Carpet LLC at 888-205-1210 as soon as possible.
We cannot guarantee that the cleaning will get rid of all the fleas. We usually recommend that the customer kill the adult fleas first by whichever method they prefer, this is something that a professional exterminator might be able to help with. Please keep in mind that the carpet is not the only place fleas will lay eggs, you might consider having your upholstery treated and cleaned as well as any area rugs or pet beds.
When comparing prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes treating for spots, Carpet cleaning area. There are no hidden fees or additional charges. Also, we never sub-contact, so our technicians are always background checked, drug tested and properly trained Pronto and Carpet LLC employees. This is what allows us to stand behind all of our work.
We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are.


As the finishing touch to your thoroughly cleaned carpet and/or upholstery, specially formulated protector can be professionally applied. These products help carpet and upholstery resist soiling from dry dirt, water- and oil-based spills by wrapping each fiber in a protective coating. This extra layer gives you more time to clean up spots and spills before they soak into the fibers, helping you keep your carpet and upholstery looking its best between professional cleanings. Plus, it makes vacuuming and cleaning up spots easier.
A dry soil protector comes on most carpet from the manufacturers. This is a wear dated product and is removed over time with every day traffic. Carpet manufacturers recommend that you have this protector reapplied about once a year, and perhaps more often on heavy traffic areas.
Pronto and Carpet LLC Odor Out Plus uses a natural bacterial enzyme action to digest organic odor sources such as vomit, feces, urine, milk, blood, etc. This product removes organic odors that it contacts. It also uses a neutralizer to give immediate relief from any odors while the enzyme is working. The key to complete removal of an odor is that this product must reach all contaminated surfaces. If the odor causing source has penetrated the backing and possibly the padding we cannot guarantee complete removal of the odor.